FAQs

What are we doing at Openbrands.org?

We believe that both customers and companies benefit from transparency.  In order to build customer trust, we believe that transparency must be verified.  To this end, we provide a trusted 3rd party space for brand conversations to take place.

What is an Open Brand?

We define an Open Brand as one that pledges to support transparency in brand management.  See our Open Brand Pledge for more information.

What can you do here?

Watch brand conversation in real time.  Learn how to Twitter so that brands hear you.  Shape the future of your favorite brands.

Where are all these people located?

These people are all over the place! Everywhere there's a cell phone and a signal. No, really check this out, and that was back in 2007.

What is Twitter?

New to Twitter? Hum... better watch this short video by CommonCraft.

Why can I see what they're saying?

When you tweet, you don't just tweet to the people following you, your tweets are public.

How can I protect my tweets from showing up?

Twitter does offer a privacy setting to protect your updates. Log into your Twitter settings to learn more.

Are these your opinions?

No, The views expressed are solely those of the authors/ tweeters and do not reflect the views of the OpenBrands.org, Earthsite or any of our partners.

Here are a few examples of common twitter language: